Shipping policy

We hand-deliver every box ourselves, in Kew (TW9) and up to 6 miles (10 km) around.

When will my order arrive?
- Order before 1pm (UK time): delivered the next day.
- Order at or after 1pm: delivered the day after tomorrow.
For example, order at 12:30 on Monday and your box can arrive on Tuesday. Order at 2pm on Monday and it can arrive on Wednesday.
- Prefer a later day? Choose any delivery date up to two weeks ahead in your cart.

Delivery cost
From £1.99, depending on distance, and free on orders over £40. The exact charge is shown at checkout.

How we deliver
We deliver to your front door. If nobody is home, we leave the box at the door. Once it has been delivered, the box is your responsibility. If you'd like it left somewhere else (with a neighbour, for example), please say so in the gift message or contact us.